Terms of Use
Please read these terms carefully before using our services
Agreement to Terms
These Terms of Use ("Terms") constitute a legally binding agreement between you and Fledge ("we", "us", "our") governing your access to and use of the Fledge mobile application ("App") and website at fledgeapp.online ("Website"), collectively referred to as our "Services".
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
We reserve the right to modify these Terms at any time. Your continued use of our Services following any changes constitutes acceptance of the revised Terms.
Description of Services
Fledge provides a mobile application and website designed to help parents, guardians, and families in the United Kingdom find, compare, and research secondary schools. Our Services include:
- Location-based search for secondary schools within a specified radius
- School profiles containing official data including Ofsted ratings, performance metrics, and admissions information
- Filtering and sorting tools to refine school searches
- School comparison features
- Save and bookmark functionality for shortlisting schools
- Map views and distance calculations
- Optional push notifications for open day reminders
Eligibility
To use our Services, you must:
- Be at least 18 years of age, or the age of legal majority in your jurisdiction
- Have the legal capacity to enter into a binding agreement
- Not be prohibited from using the Services under any applicable law
If you are using our Services on behalf of an organisation, you represent and warrant that you have authority to bind that organisation to these Terms.
User Accounts
Account Creation
Some features of our Services require you to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your login credentials secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorised access or security breach
Account Termination
You may delete your account at any time through the App settings. We reserve the right to suspend or terminate your account if we believe you have violated these Terms or engaged in conduct harmful to us or other users.
Acceptable Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:
- Use the Services for any illegal or unauthorised purpose
- Attempt to gain unauthorised access to our systems, servers, or networks
- Interfere with or disrupt the integrity or performance of the Services
- Upload or transmit viruses, malware, or other harmful code
- Scrape, harvest, or collect data from the Services using automated means without our prior written consent
- Use the Services to harass, abuse, threaten, or harm others
- Impersonate any person or entity or misrepresent your affiliation
- Circumvent any technological measures designed to protect the Services
- Use the Services in any manner that could damage our reputation or goodwill
- Reproduce, duplicate, copy, sell, or exploit any portion of the Services without our express permission
School Data and Information
Data Sources
The school information provided through our Services is sourced from official UK government databases, including:
- Department for Education - Get Information About Schools (GIAS)
- Ofsted inspection reports and ratings
- School performance data and Progress 8 scores
- School census data
Data Accuracy
While we strive to provide accurate and up-to-date information, we cannot guarantee the completeness, accuracy, reliability, or timeliness of any school data. School information may change without notice, and there may be delays between official updates and our Services reflecting those changes.
You acknowledge that:
- School data is provided for informational purposes only
- You should verify important information directly with schools
- Admissions criteria and processes vary by school and may change
- Performance data reflects historical results and may not predict future outcomes
Admissions Information
Any admissions likelihood or catchment area information provided is indicative only, based on historical data and distance calculations. This information should not be relied upon as a guarantee of admission. Actual admissions decisions are made solely by individual schools based on their published admissions criteria.
User Content
You retain ownership of any content you create within the Services, such as personal notes and saved schools. By creating content, you grant us a limited, non-exclusive licence to store, process, and display that content as necessary to provide the Services.
You are solely responsible for any content you create and must ensure it does not violate any laws or third-party rights.
Intellectual Property
Our Intellectual Property
The Services, including the App design, Website design, features, functionality, graphics, user interface, and underlying technology (excluding government data), are owned by Fledge and are protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, sell, lease, or create derivative works based on our intellectual property without our prior written consent.
Trademarks
The Fledge name, logo, and related marks are trademarks of Fledge. You may not use these marks without our prior written permission.
Feedback
If you provide us with feedback, suggestions, or ideas regarding the Services, you grant us the right to use such feedback for any purpose without compensation or attribution to you.
Fees and Payment
Certain features of our Services may require payment. Where applicable:
- Prices will be clearly displayed before any purchase
- Payments are processed through secure third-party payment providers
- All fees are non-refundable except as required by law or our refund policy
- We reserve the right to change our pricing with reasonable notice
For in-app purchases, the terms of Apple's App Store or Google Play Store also apply.
Third-Party Links and Services
Our Services may contain links to third-party websites and services, including school websites, government resources, and mapping services. These links are provided for convenience only.
We do not control, endorse, or assume responsibility for any third-party content, websites, or services. Your use of third-party services is governed by their respective terms and privacy policies.
Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
- The Services will meet your requirements or expectations
- The Services will be uninterrupted, timely, secure, or error-free
- The results obtained from using the Services will be accurate or reliable
- Any errors in the Services will be corrected
We expressly disclaim any responsibility for decisions made based on information provided through the Services, including school selection decisions.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
IN NO EVENT SHALL FLEDGE, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to or use of (or inability to access or use) the Services
- Any conduct or content of any third party on the Services
- Any content obtained from the Services
- Unauthorised access, use, or alteration of your transmissions or content
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
Indemnification
You agree to defend, indemnify, and hold harmless Fledge and its directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt arising from:
- Your use of and access to the Services
- Your violation of any term of these Terms
- Your violation of any third-party right, including intellectual property or privacy rights
- Any claim that your content caused damage to a third party
Termination
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination:
- Your right to use the Services will immediately cease
- You remain bound by provisions of these Terms that by their nature should survive termination
- You may request deletion of your personal data in accordance with our Privacy Policy
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
Any dispute arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence.
Dispute Resolution
We encourage you to contact us first to resolve any disputes. Most concerns can be resolved quickly through our support channels.
For EU consumers, you may use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid while preserving its original intent.
Waiver
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by us to be effective.
Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Fledge regarding the Services and supersede all prior agreements and understandings.
Contact Us
If you have any questions about these Terms of Use, please contact us:
- Email: support@fledgeapp.online
- Website: fledgeapp.online/contact